envelopes FAQ
Please see below the questions that we are most frequently asked by our customers, which we hope can help you too.

Delivery
Couriers
We use external couriers depending on your location, usually TNT or UPS.

Track Your Order
If you suspect there is a problem with your delivery, e.g. it has taken more than a few days to arrive, please fill out the Order Tracking page immediately.
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Lead Time
Delivery would usually be next working day if ordered before 14.00. Please refer to our full delivery details.
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Cost
Delivery is £4.50 on all orders under £150.00 and FREE thereafter.
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Delivery Address
The delivery address we use is submitted to us via PayPal with your details. If you are unsure or wish to change your delivery address, please fill out the details on our Contact Us page and send immediately.
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Payment
How To Buy?
Browse our discount shop, add products to your basket and checkout.

Problem Checking Out
If you experience problems checking out, please delete your computers cookies and internet browsing history. Also, please do NOT use Google Chrome as your browser.

PayPal
We use PayPal as our secure payment processing. If it's good enough for the millions of secure and safe orders on Ebay, then it's good enough for us. You will NOT need to register.

Ultra Secure Payment
When you proceed from our Checkout page, your are safely passed from our website to the actually secure processing environment on the PayPal website. We never see or retain your payment details. PayPal is the world leader in safe and secure online payment processing.

Returns & Refunds
How To Return Items
Please refer to our Terms And Conditions page for full refund instructions.
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Wrong / Incomplete Order
Please fill out all your details including the problem with the order on our Contact Us page immediately.
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Issuing Refunds
We quickly and easily issue refunds via PayPal, to credit the account you used to purchase from us. To request a refund please fill in all your order details here
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Can we split a box?
Unfortunately we cannot split our boxes. We keep our costs low and deliveries quick by keeping handling to a minimum.

Environemtal Policy
We take great measures to run our business in an environmentally correct manner. See our full Policy
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Price Matching
We will match any same product price. See full details here
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*Price Match Promise*

"See What Our Customers
Are Saying"
Refresh page to see more comments.. Some Of Our Cutomers

Are You A School,
Hospital, Charity etc?
Click Here For Details On
*SPECIAL GOV RATES*

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Our Environmental Policy
All Our Envelopes Are Guaranteed
From Sustainable Forest

Recycled Envelopes
We Stock C6, DL, C5 & C4
Recycled Envelopes

Envelopes By the Pallet

We Sell All Our Envelopes
By The Pallet
Click Here For An Example